Legal
Our terms of use and privacy policies, and the NHS Data Opt-Out information.
This page has been reviewed and updated in April 2023.
Privacy Notice.
To download our Data Protection Privacy Notice for Patients, click the button below.
We also provide a Children’s Privacy Notice, aimed at Children aged 13 and over as they usually have the same data rights as adults.
Use of Our Website.
This notice provides users with information pertaining to data processing, privacy policy and terms and conditions for when using our website and its features such as submission of your health information.
You can download this by clicking the button below.
Telephone System.
This notice forms an addendum to our Privacy Notice. It specifically informs users how our Telephone System uses their data.
NHS Shared Care Record.
Severn Valley Medical Practice is one of all GP practices in Herefordshire, Worcestershire, Warwickshire, Coventry, Birmingham and Solihull who are now part of the Shared Care Record.
To find out how your GP medical record is shared between NHS 111, 999, Hospitals and other health/social care services, please read the below documentation.
Surgery Pods.
This notice forms an addendum to our Privacy Notice. It specifically informs users how our Surgery Pods use their data.
New Patient Registrations.
This notice forms an addendum to our Privacy Notice. It specifically informs users about a third party processor who process new patient registrations on behalf of the Practice.
Violent and Abusive Patients.
The Practice, along with the NHS, has a zero tolerance to violent and abusive patients. We have a duty of care to our staff and other patients to ensure a safe environment. SVMP has an internal policy and procedure to follow in the event of any level of violence and abusive incidents.
Any patient who is abusive to our staff will be given a warning about their behaviour and, if they continue to be abusive, they will be removed from the Practice’s list and will no longer be registered at the Practice.
Any patient who is violent will be reported to the police and will be removed from the Practice list immediately.
You can download our Unreasonable Violent and Abusive Patients Policy by clicking the button below.
Practice Publication Scheme
Severn Valley Medical Practice Publication Scheme. The Freedom of Information Act 2000 aims to produce a culture of openness in public bodies, by providing members of the public with the right to access information held. GP Practices, although not government owned, are considered to be ‘public bodies’ for the purposes of this Act. Therefore, members of the public (not necessarily patients) can request the information – this right came into force in 2005. GP practices are required to make information available via a “publication scheme”. This may be held in paper form or by electronic means. It will include information commonly requested and is available on request. The practice’s publication scheme follows the model scheme for GP practices approved by the Information Commissioner.
Type 1 Data Opt-Out.
Your health records contain a type of data called confidential patient information. This data can be used to help with research and planning.
You can choose to stop your confidential patient information being used for research and planning. You can also make a choice for someone else like your children under the age of 13.
Your choice will only apply to the health and care system in England. This does not apply to health or care services accessed in Scotland, Wales or Northern Ireland.
Click the button below to download the Data Opt-Out Form.