Contact Us.
How to get in touch with our teams at Henwick Halt and Lyppard Grange.
Standard Opening Times
Monday: 8:00am to 6:30pm
Tuesday: 8:00am to 6:30pm
Wednesday: 8:00am to 6:30pm
Thursday: 8:00am to 6:30pm
Friday: 8:00am to 6:30pm
We are closed for all public holidays and bank holidays.
What to do when we are closed.
GP Out of Hours.
If you need urgent attention or advice please telephone 01905 422883 or 01905 616977 and an answer phone message will give you the number of the GP Out of Hours Emergency Service.
Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.
999
Call 999 in an emergency. Chest pains and/or shortness of breath constitute an emergency.
NHS 111.
111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 when you need medical help fast but it’s not a 999 emergency.
You will speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.
NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.
For more information click here.
Enhanced Access Appointments.
We now offer Enhanced Access appointments with a GP (subject to availability). These appointments are available outside our usual Practice opening hours and are available on weekends.
The appointments will be telephone consultations, meaning you don’t have to travel anywhere to receive care from our GP.
These appointments are pre-bookable by contacting the surgery during our opening times – when calling please ask for an Enhanced Access appointment and our receptionists will be able to help you.
Accessibility
Both of our Practices are fully accessible to patients. Our buildings are step-free with full access for wheelchair users, including disabled parking bays.
Complaints
We aim to provide a high quality service and are very interested in hearing any constructive comments you may have.
The practice has an approved complaints procedure and we always welcome the opportunity to deal with any part of our service that is causing you concern.
Please visit our Complaints page by clicking the button below.