Many medical conditions are stable over long periods, and thus the doctor may authorise repeat prescriptions between checks on your progress.
All the prescribing information is stored on computer and the counterfoil for each prescription shows the long-term medicines you take.
When requesting a repeat prescription you should return your counterfoil to the surgery indicating which items you require. Only request items that are necessary, do not hoard medicines. Do not wait until you are almost out of tablets, as the doctor will sometimes want to see you before giving you the prescription.
Requests for repeat prescriptions require a minimum of 3 working days. If you have mislaid the counterfoil you must request the repeat medication in writing giving your name, address and the medication required. Requests for repeat prescriptions cannot normally be accepted over the telephone as this may lead to mistakes and block emergency calls. The elderly and infirm patients may telephone for their prescriptions.
DUE TO THE CURRENT SITUATION WITH COVID-19 BOTH SURGERIES ARE ONLY ACCEPTING REPEAT PRESCRIPTION REQUESTS OVER THE TELEPHONE, VIA PATIENT ACCESS OR EMAIL.
PLEASE USE THE FOLLOWING EMAIL ADDRESSES DEPENDING ON YOUR REGISTERED SURGERY.
HENWICK HALT: HWCCG.HENWICK@NHS.NET
LYPPARD GRANGE: SOWOCCG.LYPPARD@NHS.NET
YOU MUST STILL ALLOW 3 WORKING DAYS FOR YOUR REQUEST TO BE PROCESSED.
You can also order your prescriptions on-line.
To order a repeat prescription please click on the Patient Access button below:
For help on Using Patient Access please click on the link on the right.
Click Here to order your repeat prescription online